FAQS

 

                                          Frequently Asked Questions:

 

What is telepsychiatry?

Telepsychiatry is a secure and private way to access mental health care virtually.

 

Is my data safe?

Yes, our platform is fully HIPAA-compliant to ensure your information remains confidential.

 

What if I need to cancel?

You can reschedule or cancel your appointment up to 48 hours in advance with no associated charges.

 

What if I need disability, letters for work, or FMLA Forms filled?

This will be determined by the doctor after your evaluation, typically we do not complete FMLA forms or work letters until you have been established with us for 3 months and your doctor determines that it is appropriate for your care.

We do not complete disability forms or applications.

General and other letters will be provided on a case by case basis and may be associated with additional costs.

 

Do you prescribe controlled medications like Alprazolam/ Xanax, diazepam/Valium?

Dr. Ogebe-Sheriff does not recommend long term use of medications like Xanax or Valium. Our practice does not support these medications but we will be happy to help you with other, safer, effective and evidence based treatments for your anxiety.

 

Do you provide Emotional Support Animal [ESA] Letters?

Sorry, but we are not able to provide Emotional Support Animal Letters.